Hello
I bought 2 copies (1 for me, 1 for my brother in law as a gift - FAIL GIFT) Heroes 6 complete edition retail version - I miss the 2 DLC + bonus heroes and weapons.
I opened the ticket to UBISOFT support on 15- MAY - 2013. Yes thats right 15 MAY 2013 now its 13 JUNE but now i think that even if i opened it before the game went live probably they still wouldnt be able to solve their issues.
Provided all that support asked for - after telling me in 2-3 mails to do stuff i allready did and have explained in my first ticket, they asked for pictures as proof that I bought the game , provided that also (pics with the game box, CD-KEY, proof that i bought it ). I updated the ticket last friday and guess what ! NO ANSWER.
With this profesional SUPPORT DEPARTEMENT + all the bugs they should give away this game for FREE.
Because I believed they will solve this problem I didnt return the game , and now I cant return the game cause the shop got a 15 days return policy!
Reference Number
00551181
Status
Updated
Created Date
5/15/2013 3:42:32 PM
Updated Date
6/5/2013 1:31:51 PM
Sorry for my english + dont buy this game!
I bought 2 copies (1 for me, 1 for my brother in law as a gift - FAIL GIFT) Heroes 6 complete edition retail version - I miss the 2 DLC + bonus heroes and weapons.
I opened the ticket to UBISOFT support on 15- MAY - 2013. Yes thats right 15 MAY 2013 now its 13 JUNE but now i think that even if i opened it before the game went live probably they still wouldnt be able to solve their issues.
Provided all that support asked for - after telling me in 2-3 mails to do stuff i allready did and have explained in my first ticket, they asked for pictures as proof that I bought the game , provided that also (pics with the game box, CD-KEY, proof that i bought it ). I updated the ticket last friday and guess what ! NO ANSWER.
With this profesional SUPPORT DEPARTEMENT + all the bugs they should give away this game for FREE.
Because I believed they will solve this problem I didnt return the game , and now I cant return the game cause the shop got a 15 days return policy!
Reference Number
00551181
Status
Updated
Created Date
5/15/2013 3:42:32 PM
Updated Date
6/5/2013 1:31:51 PM
Sorry for my english + dont buy this game!